FAQ

Is New River VDL accredited by the American Association of Veterinary Laboratory Diagnosticians?

No. New River VDL is a clinical reference laboratory. New River VDL develops proprietary diagnostic and prognostic tests that are only provided to veterinarians through its laboratory.

How do I order New River VDL test kits?

A veterinarian, or appropriate veterinary professional, may order New River VDL test kits through the company's website. Each test kit enables the ordering veterinarian to collect and send a patient's tissue specimen to New River VDL for testing. Test kit orders are generally processed the same day and received within three (3) business days.

How do I order a New River VDL test?

Tests can be ordered by filling out and submitting the relevant Test Requisition Form with the test kit. Pathology reports and any molecular test results should also be submitted with the test kit. After following the Test Kit Instructions, send the completed test kit to New River VDL, 947 Canyon Road, Morgantown, WV 26508.

Multiple test kits, each including a completed Test Requisition Form, may be combined into a single shipment. FFPE tisssue sections should ship 2nd Day at room temperature. FFPE tissue blocks should ship Overnight on ice or with a frozen cold pack.

If you require further assistance, please email order@newrivervdl.com.

How do I view New River VDL test results?

Within approximately five (5) business days of test kit receipt, testing will be completed and a score will be generated that classifies the patient speciment. The test result will then be made available to the ordering veterinarian via either email or fax. The ordering veterinarian may specify the communication preference on the Test Requisition Form.

When will the test be available?

LymphoPro Feline Dx will be available beginning July 1, 2019.

What are the patient specimen requirements?

The patient specimen must meet the following requirements. If these requirements are not met, the specimen may be rejected, the test result may be incorrect, and/or the test result may be delayed. The specimen must be feline small intestine biopsy tissue from the duodenum. The specimen must be formalin fixed paraffin embedded (FFPE) tissue, and it must have been fixed in neutral buffered formalin. The specimen may either consist of three (3), 5-micron thick FFPE serial sections or one (1) FFPE block. If submitting serial sections, the middle serial section must be mounted on the plus slide, and each end serial section must be adhered to the labeled side of a New River VDL slide. The specimen or slide must not be visibly damaged. No extra paraffin may be added to the slides, and no visible melting of the paraffin may be present.